During a span of five years, I effectively managed and expanded several extensive enterprise programs for First American. I assembled and managed a team of fourteen designers across four programs and twelve tracks to design an enterprise software platform. The platform manages sensitive documents and processes billions of dollars in transactions. We have successfully created over 60 iterative feature releases to date. Automating deal flows, reducing manual data input, and securely managing user access rights — consolidating five disparate systems into one scalable platform that improved employee training times, customer retention, and order volume.

Case study available → upon request.